Privacy
Information we receive
GSM Phone Repair receives information you provide when requesting a quote or contacting us: name, phone number, email, device details and condition, and shipping address and parcel information when needed. Transaction records may include reference numbers, valuations, confirmations, acceptance of terms, device identifiers, purchase information and tracking.
How information is used
We use this information to assess devices, manage requests, coordinate handover and payment, send updates, respond to questions and protect the service from errors or abuse. Transaction information may also be needed for legal obligations and handling disputes.
Service providers
Our website hosting processes web requests. HighLevel and WhatsApp support contact management and notifications. Shippo and UPS receive information needed to arrange a shipment. If you follow links to maps, WhatsApp or financing services, those providers have their own terms and privacy practices.
Storage, security and retention
The website stores language preferences in your browser and may keep access to your last quote within the browser session. Administrative access uses an authenticated session. Request and transaction records are retained in our systems; deletion may be limited by recordkeeping obligations, disputes or fraud prevention. No system can guarantee absolute security. Keep your private quote link secure and do not share it publicly.
Questions and requests
Email gsmserviciosus@gmail.com to ask about data use, request corrections or deletion, or request a different contact channel. Include your reference number if available, without initially sending passwords or sensitive documents. We may request proportionate information to verify your identity and assess the appropriate action under your request and applicable obligations.
Minors and changes
Device sale requests are intended for people aged 18 or older. Contact us if you believe a minor improperly provided information. The date on this page identifies the published version.